Win back the customers who stopped coming
Tell us why they left — no time, too expensive, a bad experience. You get a ready win-back campaign: four short SMS and WhatsApp messages, an e-mail and a send schedule, each built on a different psychological trigger and explained like a marketing lesson.
One free campaign per account. You see it on screen and get the link by e-mail.
What a win-back message looks like
An example for a gym whose members said they had no time. Your messages are written from your own answers.
Create your free account to get your campaign
The campaign is free. Your Easy Marketing School account keeps it saved, and you can watch the free lessons of every course.
Tell us about the customers you lost
Takes about a minute. The more honest the reason, the better the messages.
You already created your free campaign
Each account gets one win-back campaign. Yours is saved here:
Open my campaignYour campaign is being written…
This usually takes under a minute. You can keep this page open — we also e-mail you the link.
The campaign could not be finished
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What your win-back campaign includes
Four ready messages
Short SMS (up to 160 characters) and a warmer WhatsApp version of each, ready to copy.
A different trigger in each
Empathy, a small first step, fresh start, feedback — so you can test which one your customers answer.
An e-mail and a send schedule
One e-mail for the strongest angle and the days to send each step, with a polite last message.
The psychology behind it
Why each message works for this reason, explained in plain words — so you can write the next campaign yourself.
How the win-back campaign generator works
Create a free account
Sign up in a minute. Your campaign stays saved in your account.
Say why customers left
Plus your sector, how long ago, the tone and any offer you really have.
Get your campaign
In under a minute: messages, e-mail and schedule on screen, and the link by e-mail.
Win-back campaign questions
What is a win-back campaign?
It is a short series of messages to customers who stopped buying or visiting. Instead of a generic "we miss you", each message answers the real reason they left and gives them one easy step back.
How do you win back customers who left because of price?
Not by arguing about price. Remind them of the value they used to get, offer a low-risk way back (a shorter plan, a trial visit) and ask what would make it worth it again. The tool builds the messages around your real reason.
Will the messages promise discounts?
Only if you tell us an offer. If you leave the offer field empty, the messages promise nothing extra, and we list a few offer ideas separately for you to decide on.
Is it really free?
Yes. You only create a free Easy Marketing School account. Each account can create one campaign.
Which businesses is it for?
Any business with returning customers: gyms, salons, cafés, restaurants, clinics, shops, schools and service businesses. The messages are written for your sector.
Want fewer customers to leave in the first place?
Our sector courses show you step by step how to attract customers and keep them coming back — gyms, salons, cafés, restaurants, retail, clinics, hotels, schools, IT and B2B. The first lessons of every course are free to watch.